OUR STAFF
Our doctors and technicians can answer many basic questions about your pet’s behavior. For more in depth problems, you will be referred to our practice’s canine behavior counselor, Amy Ricotta. Amy was certified in 2005 through the Association of Companion Animal Behavior Counselors and maintained her status until the organization dissolved in 2012. She is committed to attending yearly continuing education to be able to provide our clients with the latest and most effective method of behavior modification for their dogs.

VETERINARIANS

DR. KORTE

Dr. Korte is a graduate of Michigan State College. He has worked in the Rochester area since the early 80’s and opened Coldwater Animal Hospital in October 1989.
DR. NEMCHECK

I have been an associate veterinarian at Coldwater Animal Hospital since 2000. I have worked in the industry for over 15 years. I went into Veterinary Medicine because of the bond that owners have with their pets. The most rewarding part of my job us saving the life of an animal in crisis and improving their overall daily care. I share my home with my husband, Scott, our two-legged kids—Austin and Brandon—and our four-legged kids: Ranger, a Golden Retriever; Octaveus, a Border Collie; Sabre, a yellow lab; and our two cats, Guiness and Smoke.

MANAGEMENT


AMY

I’ve been with Coldwater since March 1997. I wasn’t necessarily looking for a new job when I came across the ad that combined my business management education & experience with my love of animals. How could I work anywhere else? Since then I have earned both my Veterinary Practice Manager Certification (Veterinary Hospital Manager’s Association) and Canine Behavior Counselor certification (Association of Companion Animal Behavior Counselors). I couldn’t be prouder of our clinic – I am fortunate to work with gifted, caring veterinarians and to have an amazingly dedicated support staff. The clinic has grown tremendously over the years while maintaining the feel of a small family practice. I look forward to seeing how we will progress in the future. In addition to Coldwater, I teach group fitness and have volunteered on fundraising event committees for Trillium Health (formerly AIDS Care). I have 2 kids, Joey & Elena; a Bull Terrier, Loki, a young ragdoll cat, Banksy and 2 guinea pigs, Daffodil & Daisy.

RECEPTIONISTS

KIM

I have been working at Coldwater since January 1995. As most of you know, I enjoy being at the front desk and chatting with clients about everything from their pets to their families. I am married and the mother to 5 children (with a 13 year age gap from the oldest to youngest!!). I have always loved animals as far back as I can recall, and grew up with cats, dogs, fish and hamsters. I currently have 6 cats, 2 dogs and 2 fish. When I’m not at work or running my youngest child around for her many activities, I enjoy being outdoors, reading, family time and traveling with the family for summer vacations.
CASSIE

I have been apart of the Coldwater team since March of 2017. I am currently enrolled in Medaille Rochester's Veterinary Technology program. Working with animals is all I've ever wanted to do, I love the fact that I'll be taking care of someone's family member/best friend. I'm in my last year now, so I'll be all over the hospital either working or getting my clinical experiences. When I'm not working or doing school work I'm usually hanging out with my 2 year old daughter Paityn, my husband Jason, and our 10 year old cat Brooklyn.

TECHNICIANS

ASHLEY

I graduated Medaille College in 2013 with a Bachelor’s degree in veterinary technology, and passed my licensing exam in 2014. I joined the Coldwater team in 2016 and am excited to learn the ropes! I have loved working with animals my entire life, and have had many pets including cows, cats, dogs, fish, goats, sheep, rabbits and turkeys.
MELISSA

I have been a part of the Coldwater family since 2000, when I started as a receptionist. I earned my Associate’s Degree in Veterinary Technology from Medaille College and became a licensed veterinary technician in 2002. Around here I am known as the “crazy cat lady”, although I recently adopted a chihuahua. I pride myself on being an animal advocate. In my spare time, I volunteer for the Animal Service League and groom cats at Canal Town Grooming.
PAT

I graduated from SUNY Delhi in 1973 and took my state boards with the first group of technicians to be licensed in New York State. I joined the staff at Coldwater Animal Hospital in 2005. I share my home with my 2 cats, Gracie and Bob and my dog, Byrdy Mae, all of whom are “rescues”.
RACHEL

I started at Coldwater Animal Hospital in 2009 as a receptionist, I attended Medaille College and got my degree and licensure in Veterinary Technology. I went into the field of Veterinary Medicine to help animals and provide owners education on caring for their pets. The most rewarding thing about my job is seeing a new family come in with their first pet and how excited they are. I share my home with my husband, David and our two dogs – a Jack Russell terrier, Jake, and an English Mastiff, Chance, and our cat Leo Diamond.
ERICA

I have been with Coldwater since 2005. I’ve been a kennel attendant, receptionist, exam room assistant and am now a licensed veterinary technician. I decided to get in to the animal field because I saw a lack in feline advocacy and wanted to provide families with the knowledge to care for their feline friends. I share my home with the best cats: Bee and Odin! When I’m not working, you can always find me at the gym.
JENNIFER

I have been with Coldwater since January of 2014. I have worked as a kennel attendant, receptionist, exam room assistant and I am now a licensed veterinary technician. I share my home with my husband, our 5 children, 4 dogs and 6 cats. When I am not at work you can find me spending time with family and friends.
TAYLOR

I have been at Coldwater since 2014. I went to Medaille College and received my degree in Veterinary Technology in 2013 and then became a licensed tech later that year. When I am not at work, I will most likely be at school, as I am taking the prerequisites for Veterinary School. At home I live with my cat, Thomas, who knows several commands!


ASSISTANTS

GINA

I joined the Coldwater staff in 2016 to gain hands on veterinary experience. I am attending Genesee Community College for Veterinary Technology. I plan to get my license in 2018. I am also considering applying to vet school eventually. When I'm not at work or school, I am at home with my almost 30 animals including birds, lizards, cats, dogs, hedgehogs, a ferret, fish, and a horse.
SARAH

Hello! I am a native Rochesterian and a licensed Veterinary Technician currently working as a Kennel Attendant. I graduated from Medaille College, obtained my license, and started at Coldwater Animal Hospital in 2016. Eventually I would like to specialize in assisting in surgery. Outside of work, I enjoy playing with my two cats, Penn and Nutmeg, reading various books and magazines, watching movies, practicing martial arts and doing various craft things.
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