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YOUR VISIT

WHAT TO EXPECT

Coldwater Animal Hospital in Rochester, NY offers a range of veterinary healthcare services to dogs and cats in all stages of life. We are proud to offer comprehensive veterinary services including: preventative medical care, behavioral consultations, laser therapies, pet dentistry, nutritional counseling and more in a welcoming and relaxed environment.

Your pet is a member of your family and deserves to receive the best health care possible. Our team of veterinary professionals is committed to providing your pets with highest level of care, our goal is to help them live a long, happy and healthy life. Our animal hospital utilizes modern equipment and features an in-house pharmacy, laboratory and radiology facility, so you can always count on receiving the latest care and treatments. In addition, we work to provide our clients with the resources and information they need to understand their pet’s health and treatment options.

For your convenience and to save you time at your initial visit, please print and fill out our online forms.

FEAR FREE VISIT

Visiting the veterinarian can be stressful for your pet – we use many tactics to help ease this stress:
  • Minimizing time (exposure to other animals) in the waiting room
  • Dimmable lights in our exam rooms
  • Pheromone sprays
  • Classical music playing throughout the clinic
  • Yoga mats (to make the exam tables more comfortable)
  • Using the least amount of restraint necessary to restrain your pet
You can help make your pet’s visit less stressful as well! A low stress visit begins at home – the articles and youtube videos below will help your pet arrive at our office as calm as possible. Of course, you can always call us if you feel you need additional advice – that’s what we’re here for!

FEES & PAYMENT

Please call our office at any time and an employee will happily give you pricing information and general estimates. For surgical procedures, the doctor will be able to give you a detailed estimate at your request after a complete physical of your pet’s health and condition.

For your convenience, our payment options include: cash, check (with valid driver’s license), as well as credit and debit cards bearing Visa, Mastercard or Discover logos. All cards must be signed by the owner.

So that we can continue to provide you high quality service utilizing the best medical technologies, payment is required at time of service.

CARE CREDIT

CareCredit healthcare credit card for veterinary care for pets big and small.

Whether it’s a routine checkup or emergency surgery, you shouldn’t have to worry about how to get the best medical care for your pet. That’s why we’re pleased to accept the CareCredit healthcare credit card. CareCredit lets you say “yes” to recommended treatment for your pet immediately, and pay for it in convenient monthly payments that fit your budget.

CareCredit is the healthcare credit card designed exclusively for healthcare services with special financing options.* With CareCredit, you can use your card for all of your pet’s follow-up care as well as annual exams and vaccines.(*Subject to credit approval.)

Learn more by visiting www.carecredit.com or contacting our office. Ready to apply? Apply online for your CareCredit healthcare credit card today. You’ll be seeing clearer in no time.

PET INSURANCE

Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites:

DEDICATED VET SERVICES IN ROCHESTER, NY

Since 1989, Coldwater Animal Hospital has provided compassionate veterinary care in Rochester, NY. We are proud to have a team of veterinarians, vet techs, and support staff who are committed to providing your companion animal with veterinary services. Our goal is to help your pets live long, healthy and happy lives.

For any questions or concerns about our services, please call us today at 585-247-7200 or fill out the information on our contact us page. A member of our staff will be in contact with you as soon as possible. Thank you!
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