Our Coldwater staff is dedicated to the health and well-being of your pet. The Coldwater staff works as a team to offer optimum care for your pet. Our New York State Licensed Technicians are instrumental in caring for your pet and excel in providing client education, helping make you a better-informed pet owner. Continuing Education programs for our technicians allow for personal advancement in many different facets, including surgical and laboratory technique, client education, keeping our technicians knowledgeable on the latest developments in the Veterinary Technician field.

Our front office staff, consisting of Assistants and Receptionists, will help ensure your visit is an enjoyable one. The knowledgeable and caring front office staff work to provide excellent customer service and are fundamental in maintaining your pet's efficient and precise computerized medical records.

Our full-time Animal Caregiver, in conjunction with our Kennel Attendants, keep your pet comfortable and treat each animal as their own while they remain in our care. They are responsible for maintaining the impeccable cleanliness and welcoming environment that our clients have been accustomed to.

Our Practice Manager is always available to address any of your concerns and answer any questions that may arise during or after your visit.

In conjunction with our highly-skilled and compassionate veterinarians, our staff works together to accomplish our mission, enhancing the quality of life of the animals entrusted to our care.