We will be returning to our regular hours as of Monday June 8th, however we will continue using modified protocols to minimize contact to keep our staff, their families and our clients safe.
We ask that if you are experiencing any symptoms or if you have been exposed to COVID-19, that you make arrangements to have someone else bring your pet in.
All clients are asked to stay in their car until we are ready for you. Call us from your car when you arrive and we will let you know when an exam room is free. In most cases we will bring your pet in for you and ask you to wait in your car. Anyone entering our building is required to wear a mask and we request that you maintain at least 6’ distance from our staff and other clients when possible. There are 6 numbered parking spots to make finding you a little easier!
Please limit the number of people accompanying your pet into the building to one person whenever possible and maintain the maximum distance possible from our staff – we need to stay healthy in order to be able to serve our patients.
Our normal cleaning and disinfecting protocols have been intensified in response to the potential threat of COVID-19.
In order to minimize contact, we ask that you call ahead to pay for your order over the phone. We can also email you an invoice to pay directly from your phone. Call us from your car once you have arrived, let us know which of the numbered parking spots you are in and your order will be brought out to you.
We are keeping minimal staff in the building at any given time and it might take us a little longer to answer the phone. Consider using your Petly account to order food & prescriptions. You can also see when your pet is due for services, and schedule well visits. Go to https://www.petly.com/login and follow the prompts for “forgot my password” if you have not already activated your account.
Thank you in advance for your cooperation and patience.
"While this virus seems to have emerged from an animal source, it is now spreading from person-to-person in China. There is no reason to think that any animals including pets in the United States might be a source of infection with this new coronavirus. To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19. At this time, there is no evidence that companion animals including pets can spread COVID-19. However, since animals can spread other diseases to people, it's always a good idea to wash your hands after being around animals. For more information on the many benefits of pet ownership, as well as staying safe and healthy around animals including pets, livestock, and wildlife, visit CDC's Healthy Pets, Healthy People website (http://www.cdc.gov/healthypets/index.html)."
"You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus. When possible, have another member of your household care for your animals while you are sick. If you are sick with COVID-19, avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a facemask."Please check back with https://www.cdc.gov/coronavirus/2019-ncov/faq.html#animals for updates.