Our team understands that pets are family. At Coldwater Animal Hospital, our veterinarians provide compassionate, high-quality care and treat every pet like our own.
Erica A.
Practice Manager
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Lauren
Licensed Veterinary Technician & Surgery Coordinator
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Morgan
Licensed Veterinary Technician
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Emily
Licensed Veterinary Technician
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Barb
Licensed Veterinary Technician
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Robin
Licensed Veterinary Technician
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Katrina
Licensed Veterinary Technician
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Ashley
Veterinary Technician
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Kristen
Lead CSR
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Chelsea
Kennel Assistant
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Taylor
Assistant
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Kim
Receptionist
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Emily
Animal Care Attendant
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Mya
Animal Care Attendant & Surgery Assistant
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Savannah
Animal Care Attendant
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Trusted Pet Care & a Friendly Welcome for Every Pet
Erica is a Delaware native who moved to Rochester back in 2001. She has been a Licensed Veterinary Technician for 10 years, but has been working in the field with Coldwater Animal Hospital for the past 17 years. Erica has a special interest in anesthesia, as well as feline medicine and dentistry. Outside of the office, Erica is kept busy by her 6-year-old son who hopes to be a scientist and an entrepreneur when he grows up, as well as her senior cat named Bee. In her alone time, Erica enjoys health and fitness, going to the beach, and watching movies.
Lauren
Licensed Veterinary Technician & Surgery Coordinator
Lauren attended SUNY Canton and graduated with her Associate’s Degree in Veterinary Technology in 2019 and obtained her Veterinary Technician License that same summer. She then worked as a licensed tech for a year and obtained her Bachelor’s Degree in Veterinary Technology shortly before joining the Coldwater Team in June of 2020. Lauren has always loved animals and she is so excited to be on the Coldwater team, and continue her passion of caring for animals. Lauren shares her home with two dogs, Jack and Zoey, and her two cats, Jasper and Baxter.
Morgan
Licensed Veterinary Technician
Morgan graduated from Alfred State College with an Associates in Veterinary Technology in May 2022. In 2021, she received an Associates in Criminal Justice as well. Morgan recently joined the Coldwater team in June of 2022. She has always loved animals and is excited to continue to care for them on the Coldwater team. Outside of work, Morgan enjoys horseback riding and spending time with her Golden Retriever, Rebel and her Calico cat, Eliza.
Emily
Licensed Veterinary Technician
Emily is a Licensed Veterinary Nurse and lifelong animal advocate. Outside of work, she enjoys spoiling her animals, experiencing the Rochester music scene, and spending as much time in her hammock as possible. Emily thanks all of you for allowing her to help take the best care of your pet as she can!
Barb
Licensed Veterinary Technician
Barb attended SUNY Delhi and graduated with an Associates Degree in Veterinary Technology in May of 1999. As a native to the area she worked as an LVT for over 20 years in the Rochester community. She joined the Coldwater team in July of 2023. She has always loved animals and enjoys working with them. Outside of work she enjoys spending time with her husband Scott, son Jack, dog Otter and cat Joey. Her hobbies include trying new recipes and restaurants and catching up with friends and family. She is looking forward to continuing her career in this community.
Robin
Licensed Veterinary Technician
Robin graduated from Medaille College in December 2021 earning a Bachelor’s Degree in Veterinary Technology. Growing up she has always loved animals and by the end of high school wanted to become a Veterinary Technician. In May of 2024, Robin joined the Coldwater team to continue to learn and serve her community’s furry friends. When she’s not at work, Robin enjoys crocheting and watching the Bills game with her dog, Kali.
Katrina
Licensed Veterinary Technician
Katrina graduated from SUNY Delhi’s Veterinary Technician Program in January of 2023. Growing up she has had a passion wanting to help animals and be their voice ever since she was in high school. She joined the Coldwater Animal Hospital Family April of 2024 to gain more knowledge from doctors and grow into the best technician she can be. When not working her hobbies involve being with friends and family or just chilling watching a good show or movie and/or reading a good book with her Siberian Husky Mocha and her cat Latte.
Ashley
Veterinary Technician
Ashley graduated from Medaille College in 2013 with a Bachelor’s Degree in Veterinary Technology, and passed her licensing exam in 2014. She joined the hospital back in 2016 and is excited to continue learning as part of the Coldwater team! Ashley has loved working with animals her entire life, and has had many pets herself including: cows, cats, dogs, fish, goats, sheep, rabbits and turkeys.
Kristen
Lead CSR
Kristen has been in the Veterinary field for 30 years. She loves working the front desk in order to meet new people and their pets. Kristen has a seven year old German Shepherd named Shade and an 11 year old cat named Zero. She partakes in fostering for Wayne County Humane Society & Wildlife rehab, as well as donating her time to a Pitty rescue, which she has been a part of for over 25 years. (She loves her Bully breeds!) In Kristen’s spare time she enjoys camping, fishing, and hiking. Any time in the outdoors she can be seen spending with Shade, usually on day trips all over NYS. Kristen also just started her own photography business this summer, specializing in animal portraits, abandoned buildings, and wildlife.
Chelsea
Kennel Assistant
Chelsea is a highly motivated individual with a bachelor’s degree in Criminal justice from Brockport University. She has recently joined the Coldwater team! Chelsea has honed her skills in the veterinary field through her experience at an emergency practice and a boarding facility. Chelsea has a strong commitment to animal care, Chelsea’s loves Chihuahuas! When Chelsea is not working, She indulges in her passion for cosplay, travels the country to attend anime conventions.
Taylor
Assistant
Taylor graduated Morrisville State College in May of 2017 with an Associate’s Degree in Equine Business and Management, and a Bachelor’s Degree in Equine Rehabilitation. She has worked with animals her entire life and loves the atmosphere. Taylor has many pets herself including: two cats, a dog, a snake and a horse. When she is not working you can always find her at the barn!
Kim
Receptionist
Kim has been working at Coldwater since January 1995. As most of you know, she enjoy being at the front desk and chatting with clients about everything from their pets to their families. Kim is married and the mother to 5 children (with a 13 year age gap from the oldest to youngest!!). She has always loved animals as far back as she can recall, having grown up with cats, dogs, fish, and hamsters. Kim currently has six cats, two dogs and two fish. When she is not at work or running her youngest child around for her many activities, she enjoys being outdoors, reading, family time, and traveling with the family for summer vacations.
Emily
Animal Care Attendant
Emily has worked in vetmed for a little over 6.5 years. She is also a professional dog groomer part time. She has some experience in working with exotic pets as well. She enjoys relaxing and hanging with friends and family in her spare time. To keep herself in shape, she likes to play soccer. Although she loves both cats and dogs, she is a big cat lady!
Mya
Animal Care Attendant & Surgery Assistant
Mya is a senior at Suny Brockport, majoring in Environmental science with a concentration in terrestrial and aquatic ecology, and dual minors in pre-professional health and biology. She grew up in Rochester and spent most of her childhood and teen years at the Seneca Park Zoo volunteering or working as a camp counselor. She has loved animals since she was a child and is passionate about animal care. She has two senior pitbulls Patch and Bella. Despite his age Patch is a bit of a wild child, and Bella is a cuddle bug who enjoys movie nights. Outside of work she enjoys painting and reading.
Savannah
Animal Care Attendant
Savannah has worked with animals for a little over 7 years now. She has many years of experience in animal physical rehabilitation, assisting with laser treatment and underwater treadmill post operatively. She also has experience working in boarding and daycare. Her hope is to get her technician degree within the next couple of years. She has always loved working with animals and has a strong passion for animal care. Savannah currently resides on the east side with her two cats Thor and Cannoli. When she is not at work she enjoys being outdoors, camping, hiking, reading and spending time with her friends and family.